Question 1

Can a specialist or specialty group participate in Care Management?

Accepted Answer

Yes. Specialists and specialty groups may serve as the billing provider for a patient’s Care Management services; these services are not limited to primary care.

Question 2

Can primary care physicians still make money in today's reimbursement environment?

Accepted Answer

Absolutely. The key to thriving through ongoing payment reform is diversifying revenue streams beyond the traditional office visit. Programs like Chronic Care Management (CCM), Principal Care Management (PCM), Remote Patient Monitoring (RPM), and Annual Wellness Visits create new, recurring revenue that doesn't depend on adding more patients to your schedule or more hours to your day.

Question 3

How do I keep my practice financially healthy as fee-for-service reimbursement keeps shrinking?

Accepted Answer

When seeing more patients isn't realistic, the answer is finding ways to increase revenue without adding more work for you or your staff. PCI helps practices build sustainable, non-visit-based revenue so you can work smarter, not harder, regardless of where CMS sets fee-for-service rates in any given year.

Question 4

Will CMS continue to make reimbursement cuts and tighten regulations?

Accepted Answer

No one can predict every future change with certainty, but the broader trend is clear: continued payment reform, tighter regulatory requirements, and downward pressure on fee-for-service rates are likely to continue. Practices that build recurring, value-based revenue today are in a stronger position to weather whatever comes next.

Question 5

How can I possibly see more patients in a day, week, month, or year?

Accepted Answer

You don't have to. PCI's model lets your practice stay focused on the patients you already see, while PCI's team manages the additional outreach, documentation, and care coordination needed to grow and diversify revenue without adding extra work or expense for your clinic.

Question 6

Will my patients know they're working with an outside company?

Accepted Answer

No. PCI operates as a white-labeled extension of your practice. Our Care Coordinators introduce themselves as part of your care team, not as a third-party vendor, so there's no confusion for patients about who's calling or why. This keeps trust and communication centered on your practice.

Question 7

How long does it take to onboard as a new PCI client?

Accepted Answer

On average, it takes 30-45 days to fully onboard a new client with PCI. Our team handles the setup, gathering of workflows, and help with staff education so your practice can start generating new revenue with minimal disruption to how you already run your day.

Frequently Asked Questions